Frequently asked questions
Yes. We run parallel tracks: workplace strategy, concept, statutory, MEP coordination, procurement, and site execution. A 13‑week fast‑track Gantt shows dependencies and critical path.
You get a Project Lead who owns design, vendors, permits, schedules, and risk. Single Slack/WhatsApp thread + weekly executive summary.
Carpet area, floor plate, headcount, neighborhood plan (growth/remote), brand guide, IT/security policies, budget target, move‑in date.
Yes—based on area and spec tier (Essential/Premium/Flagship). Includes fit‑out, MEP, IT/Security, furniture, fees, contingencies.
We build a Workplace Design Kit (WDK): room sizes, finishes, furniture specs, AV/IT standards, signage, and a governance guide.
NDA-tight workflows, expiring drawing links, and on-prem option for sensitive layouts; visitor/device logs for site.
Yes—test fits, services due diligence, grid/shaft positions, exit stair widths, and lift/BOH adequacy; landlord interface notes included.
We plan swing space, night shifts, and dust/noise isolation; critical services sequenced to keep business running.
We model occupancy and peak overlays to set desk ratios, touchdown areas, focus rooms, and collaboration zones.
We set a gate plan: strategy → concept → design dev → GFC → vendor lock → mockups → snag/closure; each gate has owners and deadlines.
We do interviews, pulse surveys, utilization mapping, and adjacency matrices; outputs inform zoning and room counts.
We translate values into spatial behaviors: openness, privacy, collaboration, focus. Brand codes map to materials, lighting, and wayfinding.
Wall STC specs, ceiling NRC, floor underlays, door seals, white-noise options; test rooms before rollout.
A compact front-of-house with modular furniture and light/media that doubles as townhall space.
We zone by noise, provide phone booths, focus rooms, and multi-purpose huddle spaces; booking rules documented.
Accessible routes, door pulls, braille/tactile signage, height-variable desks, nursing/quiet rooms.
Daylight access, planting strategy, CO₂ monitoring, ergonomic standards, circadian lighting options.
Pantry with safe flows, hot/cold zones, odour control, and spill-proof finishes; café seating as informal work.
Demountable partitions, spare capacity in MEP, and furniture systems that reconfigure.
Color/graphic coding, landmark features, and clear sightlines so new hires navigate on day one.
Mood boards, materials trays, and quick 3D visualizations; one room mocked up for touch-and-feel before mass ordering.
We model sun paths, specify glazing films, blinds, and lighting controls; desk orientations avoid screen glare.
High-traffic ratings, easy-maintenance laminates/tiles, stain-resistant fabrics, and replaceable wear layers.
We mix systems furniture for speed with signature custom pieces where they move the brand needle.
Right STC, ventilation, power/USB, and lighting that flatters faces on calls; booking signage included.
Retractable seating, mobile AV, and divisible walls so it becomes collaboration space off-event.
Low-VOC paints, FSC timber, recycled tiles, energy-rated appliances; we share EPDs where available.
Layered plan: ambient, task, accent; high CRI, flicker-safe for video calls; tunable in key areas.
Subtle brand moments in textures, patterns, and wayfinding; a hero wall for storytelling.
GFC package: plans, RCP, BOQs, details, door/window schedules, and coordination drawings with MEP.
Yes—single contract for design, procurement, and execution with performance-linked milestones and LDs.
Daily checklists, material approvals, mockups, and stage-wise inspections; NCRs resolved before next stage.
Containment, negative pressure zones, silent hours, and polite notices; delivery schedules aligned with the building.
Long-lead items (glass, lights, HVAC, furniture) ordered early; alternates pre-approved to avoid delays.
HSE plan with toolbox talks, PPE, hot-work permits, and lift plans; audits at milestones.
Weekly coordination meetings, clash detection, and a single source of truth drawings folder.
Yes—sample rooms/areas signed off for finishes, acoustics, and lighting before rollout.
Digital snag lists with photo refs; close-out pack includes as-builts, warranties, manuals, test reports, and training.
Staggered installation by zone; protection layers to save finished floors and walls.
Night shifts, dust curtains, and safe cordons; MEP shutdowns communicated in advance.
Load calculations per headcount + equipment; zoning by use; fresh air per code; low-noise diffusers in focus areas.
Clean power for IT/AV, UPS rooms with cooling, generator interface; labeled panels and spare ways for growth.
Server room sizing, hot/cold aisle logic, access control, CCTV layouts, Wi-Fi heat maps, and cable trays with separation.
Standardized rooms (huddle/VC/board), plug-and-play codecs, acoustic treatment, echo control, and user guides.
Egress widths, exit signage, emergency lighting, detector/sprinkler layouts, and integration with building systems.
We interface with building management and authorities; submissions, inspections, and closure notes handled.
Partition specs, door seals, slab-to-slab closures, ceiling breaks; we field-test and tune.
Supply/return, grease traps where needed, venting, and odor control; spill-proof finishes.
Zones, badges/biometric, visitor flows, CCTV coverage; privacy where needed.
Energy targets, low-VOC, waste segregation, and metering; LEED/IGBC pathways if desired.
We tier specs, prioritize impact zones, and value-engineer back-of-house; you’ll see what’s worth paying for.
Glazing/partitions, HVAC capacity, custom furniture, specialty lights, stone/veneers, and change orders late in the game.
Line-item BOQs with alternates; vendor quotes attached; our fee separated.
Long-lead items early, bulk buys for multi-site projects, and pre-approved alternates to avoid delays.
Every change logs time/cost impact; we don’t proceed without your sign-off.
Design, GFC, mobilization, mid-progress, pre-handover, and close-out; linked to deliverables.
No hidden margins; vendor quotes shared; our management fee is explicit.
Manufacturer warranties recorded; spares kit for consumables and critical items documented in handover.
Contractor all-risk during build; public liability where required; handover documentation for your insurers.
Recruitment magnetism, retention, productivity, energy savings, and brand perception; we baseline and measure proxies post-move.
Strategy 2–3 weeks, design 3–4, approvals 2–4 (parallel), procurement 3–5, build 8–12 — overall 16–24 weeks depending on site.
Weekly business review with execs; daily site standups; one deck, one thread.
RAID log (Risks, Assumptions, Issues, Dependencies) shared and updated weekly.
Gate owners + deadlines; if blocked, we escalate with options.
Single source of truth, versioned drawings, and transmittal logs; contractors only build from current GFC.
Weekly KPI roll-up (schedule, cost, safety, quality); monthly deep-dive.
We flag decisions two gates ahead, pre-read packs sent, and hold fast decision meetings.
Clear ladder—PM → Program Lead → Partner in Charge—so issues don’t fester.
Digital snag list with owners and due dates; zero-defect walkthrough before handover.
As-builts, warranties, vendor contacts, maintenance schedules, and a training day for your facility team.
30/60/90-day tune-ups, warranty management, and minor works bank for tweaks as teams settle.
Utilization, satisfaction, acoustic/light comfort, and energy vs. baseline; we share a dashboard.
Furniture systems and demountable partitions planned for quick reconfiguration; we maintain an as-built model.
You receive maintenance SOPs, service intervals, and vendor contacts with SLAs.
Attic stock logged and stored; finish schedules list exact SKUs for easy re-orders.
We retune lighting/HVAC schedules based on actual occupancy and seasons; quick wins are implemented.
We reuse the WDK and roll forward—same look, faster delivery.
We choose surfaces that accept overlays/graphics so updates don’t require demolition.
Ticketing with severity SLAs; minor works team handles patches without disrupting work.
When the space runs without friction for one full quarter and your team scores it above our threshold on comfort and utility.